What’s New in Diziana Creative Suite? A Complete Guide to Its Latest Features

15 Sep 2026 Alexa Awa 9 min read

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Creating a visually engaging Zendesk Help Center often requires more than choosing a good theme. Teams need the right images, icons, graphics, and editing tools to make their support experience look professional and consistent with their brand.

Diziana Creative Suite can do this by adding these creative tasks directly into the Zendesk Help Center workflow. The earlier version let you find assets, edit images, customize icons and place them instantly. The current Creative Suite offers a wider range of tools for creating, editing, customizing and managing visual content.

With AI-powered tools, advanced editing controls, flexible search options, and more precise placement capabilities, Creative Suite makes it easier to create Help Center visuals without relying on multiple external design tools.

Key Takeaways

Diziana Creative Suite provides a workspace for creating, editing, and managing visual content within the Zendesk Help Center experience.
Background Remover helps teams prepare existing images without switching to external tools.
Teams can build richer designs using shapes, text, SVG editing, filters, effects, opacity, blend modes, and aspect-ratio presets.
Users can upload their own images and search FreePixel and Unsplash directly within the Creative Suite.
Creative Suite lets teams place visuals in specific Help Center locations and save those changes, making the workflow more direct from creation to live Help Center.

What’s New in Diziana Creative Suite?

The latest Creative Suite experience is more than just basic image editing. It gives teams more control over how images and graphics are created and customized before they are added to a Help Centre.

Here are some of the most important features available today.

1. Remove Image Backgrounds

Another AI-powered capability available in Creative Suite is background removal. You can remove the background from a photo or other asset in one step. The background color controls let you be more flexible when getting an image ready for a particular Help Centre design.

You can also get the Background Remover directly inside the image editor. This feature lets you remove a background while working on an image, without needing to exit the editor or switch to a different tool. They can carry on editing the same image on the existing canvas, which makes the process easier when creating a finished visual.

You can find background-removal results in the history section. This means you can go back and look at previous results instead of having to start again. This is especially useful for images of products, illustrations and other visuals that need to fit naturally into an existing Help Center layout.

2. Add and Customize Shapes

Creative Suite includes a library of ready-made shapes that can be added directly to a design.

Shapes can be:

Resized
Recolored
Layered with other elements

This gives teams another way to create visual sections, banners, cards, and supporting graphics without needing to create every element from scratch.

3. Go Beyond Basic SVG Icon Color Changes

Creative Suite already makes it possible to recolor SVG icons. The current SVG editing experience goes further. Users can work with individual color groups and paths within an SVG icon, change specific colors, delete colors, and apply gradients where supported.

The icon pack browsing experience also makes it easier to explore groups of related icons and find a suitable visual for a Help Center category or section. This provides greater control over icons while helping teams maintain a consistent visual language.

4. Add Text Directly to Images

Visual content often needs supporting text, such as a heading, label, callout, or short message.

With Creative Suite, you can add text to images, choose from a range of fonts to match your brand, and combine text with other elements. You can add text to images, icons and shapes to create more complete visual assets.

This makes it easier to create banners, headers and other graphics in the same way, without having to switch between different design applications.

5. Fine-Tune Images with Filters and Effects

It provides additional image adjustments for teams that want more control over the final appearance of an asset.

Users can adjust elements such as:

Brightness
Contrast
Color
Visual effects

These controls can help an image better match the overall look and feel of a Help Center.

6. Use Blend Modes for More Creative Designs

If you want to create designs with lots of visual layers, Creative Suite provides blend options that change how the elements interact visually.

Blend modes like Multiply, Screen, Overlay, Darken and Lighten can be used to create different visual effects between layers. This makes it easier for designers to combine images, shapes, icons and other elements.

7. Control Element Opacity

Not all visual elements need to be as bright as they can be. With opacity controls, you can adjust how transparent images, icons and other elements are. This can help create subtle overlays, layered compositions, and backgrounds that support important Help Center content rather than competing with it.

8. Crop Images Using Aspect-Ratio Presets

Different Help Center areas require different image proportions.

Creative Suite includes aspect-ratio presets that make it easier to crop an image for common design requirements. Instead of manually estimating the crop, users can select an appropriate ratio and prepare the image accordingly.

This is useful for visuals used in banners, hero areas, cards, and other structured Help Center sections.

9. Upload and Edit Your Own Images

The Creative Suite is not just for stock assets. Users can upload their own images and edit them directly in the editor. Images can be brought into the workflow, adjusted, customized, and placed into the Help Center.

This makes the Creative Suite useful for both designs based on stock images and for content owned by a brand.

10. Find Assets from FreePixel and Unsplash

Creative Suite lets you search for visual assets from FreePixel and Unsplash directly within the widget.

User can explore different types of images and visual resources and choose an asset that fits your Help Center design. Having both providers available in the same workspace makes it easier to find suitable visuals without leaving the Creative Suite.

11. Use Advanced Search Filters

Finding the right asset can involve more than entering a keyword.

Creative Suite provides advanced search and filtering options based on the capabilities of the selected provider. Available filters can include:

Orientation
Color
Content type
Size
Sort options
Safety
SVG style

FreePixel also provides options for exploring photos, icons, vectors, SVG assets, and icon packs.

These filters can reduce the time spent searching through irrelevant results and make asset discovery more targeted.

12. Place Visuals Exactly Where They Are Needed

Creative Suite's placement capabilities extend beyond simply adding an image to a Help Center.

Users can select specific image locations, including areas such as:

Homepage hero
Category block icons
Community banner
Service catalog hero
Error page image

A page preview can be used to select a specific location, or users can choose a target from the Page Images list.

After applying an image, the change can be saved so that it remains associated with the corresponding location on the live Help Center.

Users can also remove an individual saved image or use Remove All when they want to reset the saved changes.

How These Features Improve the Creative Workflow

The value of Creative Suite comes from having multiple creative tasks available within one workspace.

Teams can search for an asset through FreePixel or Unsplash, upload their own image, or work with an existing visual. From there, they can remove a background, crop the image, adjust colours and effects, add text or shapes, customize SVG icons, and prepare the visual for its intended Help Center location.

Instead of downloading an asset, editing it in another application, exporting the finished version, and uploading it again, teams can complete more of the process directly within Creative Suite. This connected workflow can make Help Center design updates more efficient and reduce the number of tools teams need to use for everyday visual editing.

From finding an asset to editing, customizing, and placing it, Creative Suite keeps more of the Help Center visual workflow in one place.

Why the Latest Creative Suite Features Matter

A Help Center is often one of the first places customers go when they need support. Its visual presentation can influence how easily users understand the available information and navigate between different areas.

The latest Creative Suite capabilities give teams greater control over that visual experience.

Features such as background removal, SVG editing, shapes, text, image adjustments, blend modes, opacity controls, aspect-ratio presets, asset search, and targeted image placement support a wider range of Help Center design requirements.

Who Can Use Diziana Creative Suite?

Creative Suite is particularly useful for teams that regularly create or update Help Center visuals.

It can support:

Support teams that maintain Help Center content
Design teams working on customer-facing support experiences
Marketing teams maintaining brand consistency
Product teams creating product-related visuals
Businesses using Diziana Gen 2.0 Themes that want more flexibility in Help Center customization

Whether a team needs a quick image adjustment or wants to create a more customized visual experience, the available tools provide multiple ways to work with visual content.

Final Thoughts

Diziana Creative Suite has evolved beyond a basic tool for editing images and adding effects. It has lots of features, like AI image generation, background removal, SVG editing, shapes, text, image adjustments, layering controls, asset search and Help Center placement.

If your team uses Diziana Gen 2.0 Themes, these features will make it easier to create visual content that is more relevant, more customizable, and better aligned with the Help Centre experience.

The latest updates are making the editor better. Creative Suite gives teams a stronger foundation for creating Zendesk Help Centers that are polished and on-brand.

Frequently Asked Questions

1. What is Diziana Creative Suite and what can I use it for?
Diziana Creative Suite is a creative workspace for Zendesk Help Centers that lets teams find, create, edit, customize, and place visual content directly within the Creative Suite.

2. Can I create and edit images with AI in Diziana Creative Suite?
Yes. Creative Suite includes AI Image Generation for creating new visuals and a Background Remover for removing image backgrounds. AI-generated images and background-removal results can also be accessed through history.

3. Can I customize images, text, shapes, and SVG icons in Creative Suite?
Yes. You can add and customize shapes and text, adjust brightness, contrast, color and effects, control opacity and blend modes, and edit SVG icons with color groups, individual paths, and gradients.

4. Can I use my own images in Diziana Creative Suite?
Yes. You can upload your own images and edit them directly in the Creative Suite before placing them in your Zendesk Help Center.

5. Where can I find images and visual assets in Diziana Creative Suite?
Creative Suite lets you search visual assets from FreePixel and Unsplash directly within the widget. Advanced search filters can help narrow results based on options such as orientation, color, content type, size, and other provider-supported filters.