Next-Gen Zendesk Help Center Themes

Here at Figma, we have several colleagues who came from Zendesk. One of those colleagues let Andrew and me know about Diziana. You were highly recommended and we were quite happy with the service provided. It is challenging working with a team on the other side of the globe, but we made it work. I appreciate the timely replies and the willingness to jump on a few calls for clarification. While I oversee our Support team, Andrew is our Product Education Manager who project managed the new Help Center roll out and worked most closely with Abdul and team. If I hear of other Support teams who are understaffed and are looking to spin up a high quality, custom designed Help Center, I would recommend Abdul and team.

Creative ways to offer other Zendesk Help Center options.

Fantastic service and extremely efficient. Could not have asked for a better experience.

Themes are amazing and my problem was fixed quickly

Very flexible and responsive.

Service is prompt, and explanations are clear.

It was very helpful in formalizing and professionalizing our help center. Abdul was a pleasure to work with. He was responsive and efficient. The rest can be said for the entire team.

Moreover, Abdul was available whenever we needed when we had questions and when we had small issues, was very reactive about them.

Super quick implementation of basic branding and theming.

We got a theme and it looks great and made the setup of Zendesk much easier.

We have availed the services for integrating our calling vendor. Loved the way this was handled.

Theme was perfect for us, they were able to match our branding, look feel and customize for our specific needs. Literally everything was perfect. Service was quick and friendly.

Great products and service was good. There were a few misunderstandings probably due to this being our first Zendesk site and the fact that communication was by email with the occasional Zoom conference.

Very responsive and detail-oriented in their work.

They understood our requirements perfectly and delivered exactly what we needed.

Excellent communication throughout the project.

The team went above and beyond our expectations.

Professional, timely, and incredibly skilled.

Would definitely recommend their services to others.

A seamless experience from start to finish.