Diziana Creative Suite Gets an Upgrade: New Features Coming Soon

When creating visuals for a Zendesk Help Center, even simple tasks such as cropping an image, positioning elements, changing colours, or managing layers can take extra time when the right editing controls aren't easily available. The Diziana Creative Suite is being upgraded to make everyday tasks faster, more precise and easier to manage.

The upcoming update will introduce a range of new features, including enhanced zoom and cropping, instant editing, a new Layers panel, improved text controls, useful shortcuts, and enhanced persistence and online/offline handling. These features are part of the upcoming Creative Suite update and are not currently available in the widget included with the Zendesk Themes Marketplace-approved version.

Key Takeaways

• Precise editing: Zoom and pan controls make it easier to work on detailed areas of your visuals.
• Better cropping: New rectangle and circle crop options, orientation handling, and live previews make cropping more flexible.
• Faster customization: Flip, rotate, recolour, adjust backgrounds, and style elements instantly on the canvas.
• Improved layer control: The new Layers panel makes it easier to select, organize, and reorder design elements.
• Smoother workflow: Better text editing, useful shortcuts, persistent states, and online/offline handling make the editing experience more reliable.

What’s Coming to the Diziana Creative Suite? 

The latest update makes it easier to edit, customize and manage visuals for your Zendesk Help Center. The new features include more precise canvas controls, flexible cropping, layer management, faster editing and improved reliability. These features are designed to make everyday design tasks simpler and more efficient.

1. A More Precise Editing Experience

The upcoming Creative Suite update will introduce zoom and pan controls, giving users greater precision when working on detailed images, banners, and other Help Center visuals. 

You can zoom in to make detailed adjustments and pan across the canvas while keeping the image within its boundaries. There is also a new toolbar at the bottom of the screen with controls to zoom in and out. This makes it easier to switch between a close-up view and the full design.

2. Cropping Gets More Flexible

Cropping has been improved to make it smoother and more accurate. Users will be able to use rectangle and circle crop shapes, providing greater flexibility when preparing images for different design requirements. 

The editor also handles image orientation more intelligently. Photos that are oriented horizontally or vertically are displayed correctly when they are cropped, so you don't have to manually fix images that appear rotated.

A live crop preview lets you see what the final image will look like as you adjust the crop. Additional improvements also help prevent crop layers from overflowing or behaving incorrectly after image dimensions are changed.

3. Faster Editing with Instant Changes

One of the biggest improvements coming in the new update is instant editing. Users will be able to make changes such as flipping, rotating, adjusting corner radius, changing background colour, and recolouring icons directly on the canvas without waiting for a server response. This will make the editing process faster and more responsive. 

The updated editor also provides better rotation controls. Elements can snap to the correct angle, helping you align designs neatly without having to manually find the right position.

Another important improvement is that text and element layers remain on the client side until export. This helps ensure that the design shown in the editor matches the final exported version.

4. Take Control with the New Layers Panel

The new Layers panel makes it much easier to manage multiple elements.

The panel lets you clearly see the layers in an image, while drag-and-drop controls allow you to select and reorder them. Text and design elements can also be managed together, making it easier to control which elements appear in front of or behind others.

This is especially helpful when creating detailed visuals with multiple text blocks, icons, shapes, and other design elements.

5. Better Text Editing and Font Handling

Text editing will also get a dedicated text editing mode, making it easier to select, edit, and manage text layers without accidentally affecting other elements. Text will also respond more reliably when image dimensions change, helping maintain a consistent layout. 

The update also improves font handling with client-side font previews and better font loading. If a font cannot be loaded, the editor provides a clear error message instead of leaving users unsure about what went wrong.

6. Handy Tools for Everyday Design Work

Small improvements can make a big difference when working on multiple visuals. The updated layer toolbar introduces several useful conveniences.

The updated toolbar will allow:

• Center a layer with one click
• Change icon colours using a convenient colour swatch
• Rotate elements using snap-to-angle controls
• Copy elements using Ctrl+C or Cmd+C
• Adjust opacity and rotation for icons and elements
• Scale elements from the sides
• Preserve proportions when scaling from the corners

Together, these controls make everyday design adjustments faster and reduce repetitive manual work.

7. A More Reliable Experience Online and Offline

The update also makes connection issues easier to understand.

Diziana Creative Suite can detect when the user goes offline and display clear "You're offline" and "You're back online" notifications. When the connection is restored, the offline message automatically disappears.

Exporting is also blocked when offline with a clear explanation, rather than allowing an export attempt to fail without warning. The showcase and widget can also remember their state when users leave a tab open, making it easier to continue working between tasks.

8. Improved Persistence and Reset Controls

The editor's reset behaviour has been improved to provide a cleaner starting point when needed. When you reset the editor, the image is restored and the undo/redo history is cleared.

Remove and reset states can also persist across sessions, while widget state persistence helps users continue from where they left off.

9. Better Image Upload and Provider Compliance

Uploading images will also become more convenient. Users will be able to drag and drop, click to upload, or paste an image directly into the editor.

The update also includes improved handling of Unsplash content. Attribution and download-event tracking are handled automatically, helping ensure the required provider requirements are followed when using images from Unsplash.

What Stays the Same?

While the editing experience is getting a significant upgrade, the core capabilities of Diziana Creative Suite remain familiar.

The existing stock image providers continue to include:

• Freepixel
• Unsplash

You can still use the AI Image Generation and Background Removal tools, as well as the other features you're already familiar with. These include shapes, SVG editing, filters, colour adjustments, opacity controls, aspect ratios, icon packs and blend modes.

The Zendesk theme integration also stays the same, including token settings, target mapping, preview and live behaviour, and theme templates.

Why This Update Matters

The objective of the update is not merely to incorporate additional features. The objective is to enhance the efficiency and precision of the standard editing process, thereby facilitating its management on a daily basis.

A variety of tasks, including cropping images, aligning elements, changing icon colours, managing layers, and adjusting text, will be easier to handle within the Creative Suite. These improvements will help teams spend less time dealing with editing limitations and more time creating polished, on-brand visuals for their Zendesk Help Center.

Designed for Better Zendesk Help Center Visuals

The idea behind this update is simple: give teams more control over the visuals they create without making the editing process complicated.

The updated Creative Suite makes it easier to create things like Help Center banners, screenshots, icons, and branded graphics. It also makes it easier to combine different design elements.

The upcoming update will make it easier to create polished visuals directly within the Diziana ecosystem. It will have faster client-side editing, improved cropping, layer management, smarter text handling, convenient shortcuts, and a more reliable editing experience.

What to Expect Next 

The updated Diziana Creative Suite will be available in the near future, offering a more flexible and responsive editing experience.

These features are coming soon and are not part of the currently approved widget available with Diziana themes on the Zendesk Themes Marketplace. The existing widget and its current capabilities remain unchanged until the updated Creative Suite is released. 

More control. Faster editing. Better Help Center visuals.

Frequently Asked Questions

What is new in the Diziana Creative Suite?

The upcoming update introduces zoom and pan controls, improved cropping, instant client-side editing, a new Layers panel, dedicated text editing, design shortcuts, improved persistence, and online/offline handling.

Can I zoom and pan images in Diziana Creative Suite?

Yes. The updated editor includes zoom and pan controls that make it easier to work on detailed areas while keeping the image within the canvas boundaries.

Does Diziana Creative Suite have a Layers panel?

Yes. The new Layers panel allows users to view, select, and reorder text and design elements using drag-and-drop controls.

Can I edit images without waiting for the server?

Yes. Several editing actions, including flipping, rotating, changing the background colour, adjusting the corner radius, and recolouring icons, are applied instantly on the canvas.

When will the updated Diziana Creative Suite be available?

The updated Creative Suite is coming soon. The release will introduce the new editing capabilities and workflow improvements described in this update.